About FedEx HealthCare Solutions
Customized Solutions for Complex Needs
In the healthcare industry, one size doesn't fit all. Whether you're shipping pharmaceuticals, lab samples, surgical instruments or other critical life-sciences products, you can count on FedEx for specialized and cost-effective shipping, packaging, monitoring and distribution solutions designed to meet your unique needs.
Shipping solutions that fit your specific requirements
With FedEx, you can choose the level of speed, monitoring and validation your temperature-sensitive package and freight shipments require from a broad portfolio of services, including:
- Temp-Assure® services - from exclusive-use temperature-control vehicles that offer protection from heat or freezing to thermal-mapped vehicles and door-to-door temperature-controlled airfreight solutions.
- Temperature-controlled airfreight - dedicated aircraft that maintain the 2-8°C and 15-25°C temperature zones, combined with thermal blankets to eliminate temperature excursions during loading and offloading.
- FedEx® Healthcare Shared Network – time-definite, temperature-controlled less-than-truckload (LTL) delivery network, complete with temperature-validated vehicles and crossdocks monitored to maintain “keep cold” temperature band.
Packaging options that run the temperature gamut
Select the optimum temperature-controlled packaging option for your temperature-sensitive package and palletized shipments on the ground and in the air:
- C-Safe Compressor Containers (+4°C to +25°C)
- Dry-Ice Containers/Envirotainers (-20°C to +25°C)
- FedEx® Deep Frozen Shipping Solution (below -150ºC)
- FedEx® UN 3373 Pak
- FedEx® Clinical Pak
Monitoring solutions that give you peace of mind
You’ll know the status of your vital shipments from start to finish with advanced monitoring and visibility solutions from FedEx, including:
- SenseAwareSM – next-generation information service powered by FedEx that monitors in-transit conditions in near real time and enables alerts and notifications.
- FedEx Priority Alert® – proactive monitoring 24/7 by dedicated specialists who track shipment status, coordinate package recovery and resolve delivery challenges.
- FedEx TranSmart® – web-based application that assists pharmaceutical manufacturers and distributors in complying with Prescription Drug Marketing Act (PDMA) rules issued by the FDA.
- FedEx Custom Critical SecureCommSM – 24-hour command center that provides additional layers of security and oversight for healthcare cargo, including geofencing and covert operations.
- Service Alerts – status updates on interruptions and resumption of service so that you can make contingency plans, redirect shipments in transit and update your customers on delivery status
Distribution solutions that simplify your fulfillment
Utilize our globally integrated network of central stocking locations, regional distribution centers and forward stocking locations for the storage, fulfillment and shipping of your temperature-sensitive inventory. Our solutions feature:
- Climate-controlled facilities with round-the-clock order fulfillment services and temperature-sensitive product storage options.
- 1-hour to 2-day service for critical deliveries, with proof of delivery, proactive event notification and shipment monitoring and recovery options.
- Redundant systems and automated alerts compliant with FDA regulations.